F.A.Q.

How should I store my treats?

Once opened, it is important to store your treats away from direct sunlight and free of moisture. Treats are best stored in an airtight container. There is no need to refrigerate your treats. Keep out of reach of hungry puppies – you might get home to find they’re all gone 🙂

Shipping in Australia

Shipping is a flat rate of $8.95 throughout Australia for authority to leave, or $11.90 for signature on delivery.
We highly recommend choosing signature on delivery to ensure that your parcel reaches you safely.
Orders are usually dispatched in 1-3 business days. You will receive tracking information via email once your order has been processed.
Orders are shipped via Australia Post.
Shipping time estimates are currently unavailable. Please allow extra time for your parcel to reach you, due to COVID related transit delays.

Free Shipping over $100

Spend over $100 and receive free standard shipping throughout Australia. You are able to choose from authority to leave or signature on delivery ($2.95 surcharge applies).

Half Price Shipping over $70

Spend over $70 and receive half price shipping throughout Australia. You are able to choose from authority to leave or signature on delivery.

Express Shipping

Express Shipping is a flat rate of $12.95 – regardless of spend (or $15.90 for signature on delivery).
Please be aware that dispatch times may still range from 1-3 business days.
Currently, Express Post does not guarantee next day delivery, however it is faster than standard shipping. Please allow extra time for your parcel to reach you, due to COVID related transit delays.

Shipping T&C’s

You can view our terms and conditions here.

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