Updated on April 5th, 2018
Thank you for shopping at veggiepaws.com.au. In efforts to provide you with a positive shopping experience, to communicate with you about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website, we collect information such as your name, e-mail and postal address and credit card numbers that you provide to us when you place an order. We also monitor site use and traffic patterns to improve our web site design, the products and services we offer and the way in which we offer them. Veggie Paws recognizes that it must maintain and use customer information responsibly.
PERSONAL INFORMATION COLLECTED
Veggie Paws may collect two types of information about users: “Personal Information” (such as name, email address, mailing address, phone number, credit card number and the items you purchase) and “Aggregate Information” (such as information about how many users log on to veggiepaws.com.au on a daily basis).
We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our website.
Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information.
SHARING WITH THIRD PARTIES
We do not share credit card information with third parties except for the purpose of processing payment for products you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit cards.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
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When ordering with us, we undertake steps to secure our customers’ personal information and credit card data. On veggiepaws.com.au, we employ 256-bit Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed.