Veggie Paws will be closed from 20th December until 13th January 2025. Any orders placed during this time will be dispatched after January 13th.

sales@veggiepaws.com.au

Privacy Policy

Updated on April 5th, 2018

Thank you for shopping at veggiepaws.com.au. In efforts to provide you with a positive shopping experience, to communicate with you about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website, we collect information such as your name, e-mail and postal address and credit card numbers that you provide to us when you place an order. We also monitor site use and traffic patterns to improve our web site design, the products and services we offer and the way in which we offer them. Veggie Paws recognizes that it must maintain and use customer information responsibly.
By accessing this website, you agree to be bound by the Privacy Policy. Veggie Paws may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The veggiepaws.com.au Privacy Policy only addresses the use and disclosure of information we collect from you on our website.

PERSONAL INFORMATION COLLECTED

Veggie Paws may collect two types of information about users: “Personal Information” (such as name, email address, mailing address, phone number, credit card number and the items you purchase) and “Aggregate Information” (such as information about how many users log on to veggiepaws.com.au on a daily basis).
We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our website.
Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information.

SHARING WITH THIRD PARTIES

Veggie Paws does not share, sell or trade with third parties your Personal Information gathered online, such as email addresses, Personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Privacy Policy. Veggie Paws does not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.
We do not share credit card information with third parties except for the purpose of processing payment for products you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit cards.

COOKIES

A cookie is a small data file that websites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you’ve visited. Veggie Paws uses cookies to preserve the contents of your shopping cart between your visits. Veggie Paws also uses analytical cookies to measure activity on our site, which allows us to determine which areas and features are most popular. You can set your browser to refuse cookies, or to alert you when cookies are being sent. You may refuse the use of cookies, however please note, when doing so, you will lose the ability to make a purchase on veggiepaws.com.au.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
To enable or disable cookies on your browser, please consult your browser documentation or contact your software provider.

SECURITY

When ordering with us, we undertake steps to secure our customers’ personal information and credit card data. On veggiepaws.com.au, we employ 256-bit Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed.